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Welcome



Welcome

Qcheck Console Version 1.3

Copyright © NetIQ Corporation, 1995-2000. All rights reserved.
NetIQ Corporation
1100 Perimeter Park Drive, Suite 104
Morrisville, North Carolina 27560
U.S.A.

NetIQ Web site

build level 788

Welcome to Qcheck, by NetIQ. Qcheck is a free utility program designed to help you measure network performance and connectivity with ease!

Qcheck is an indispensable tool you'll reach for again and again. Running quietly in the background, it doesn't interfere with your other application traffic, so you can be sure that the measurements it takes are accurate reflections of your network's behavior under real operating conditions. The more you use Qcheck, the more you'll admire its flexibility, range of features, and stability.

It's helpful to think of Qcheck as an expanded and uniquely sophisticated version of Ping, the Internet's simplest connectivity diagnostic. But unlike Ping, Qcheck doesn't limit itself to ICMP messages; it functions equally well with connection-oriented and connection-less protocols and operates with TCP, UDP, SPX, and IPX. Qcheck also provides more information than just a response time reading. With proven, tested technology, Qcheck helps you

The Qcheck Console can run on Windows 95, 98, NT, and 2000.

Qcheck works in conjunction with NetIQ's Performance Endpoints. Endpoints are available for 17 different operating systems and can be downloaded free of charge from NetIQ's Web site: http://www.ganymede.com/download/endpoints/.

Qcheck is just one more way NetIQ is setting the standard for network and application performance testing and monitoring. We think you'll appreciate all that Qcheck can do for you.

The Shareware Identifier File for Qcheck can be found in the Qcheck directory.

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Qcheck's Online Help

Qcheck's online help system includes tips for getting the most out of this utility, with explanations of the data and messages you receive while running tests.

To get help on any topic associated with Qcheck, press the Help button on the Console. Qcheck opens your default Web browser and transfers you to its online User Guide. While in the online help documents, you can use the hyperlinked index and table of contents to find information on any topic.

Qcheck help consists of two online books, the Qcheck User Guide and the NetIQ Message Reference. Both documents feature easy-to-use navigation tools.

Qcheck User Guide

The Qcheck User Guide (which you're currently reading) explains how to use Qcheck, how it works, and how to interpret results.

NetIQ Message Reference

The Message Reference gives detailed help for any messages you may encounter while running Qcheck.

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Hardware and Software Requirements

Here's what you'll need to run Qcheck on Microsoft Windows 95, 98, NT, or 2000:

You can not run Qcheck from a CD; you must install it on your computer.

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Qcheck installation

Qcheck's various files and DLLs were compressed when you downloaded them from the Web or installed them from the CD-ROM. The installation includes a WinZip self-extraction file, which unzips the files and copies them to your hard drive. The default directory where the files are installed is d:\Program Files\NetIQ\Qcheck (where d: represents the drive where your program files are located) unless Qcheck has previously been installed in another directory. In that case Qcheck is installed in the existing directory.

The file named qcinst13.exe is a compressed installation program that also contains Performance Endpoint software for Windows computers. During the installation, endpoint software is normally installed in the directory d:\Program Files\NetIQ\Endpoint. Qcheck alerts you when it begins installing the endpoint. Qcheck will not run without an endpoint installed on the same machine as the Console. Therefore, if you do not already have an endpoint installed, you must accept endpoint installation in order to proceed with Qcheck installation.

To use all of Qcheck's functions, the endpoint must be the same version as the one included in the Qcheck installation. If your endpoint software is an older version than Qcheck's current software, Qcheck prompts you to upgrade the endpoint using the newer software. If your endpoint software is newer or the same as Qcheck's, you are not prompted to install the endpoint, and thus endpoint installation doesn't take place.

See the following chapter, "NetIQ Performance Endpoints," for more information on endpoint software. If you have problems with installation, you may wish to consult the Qcheck installation log. In Windows NT and Windows 2000, the installation log is located in the file C:\Winnt\Qcheck_Inst.log. In Windows 95/98, it's located in C:\Windows\Qcheck_Inst.log.

Qcheck Updates

After Qcheck is installed on your computer, whenever you start the Console Qcheck looks at the Qcheck Web site for an updated version of itself. If you don't already have the latest version, Qcheck opens a dialog prompting you to download the latest version. Press Yes to download the latest version immediately, or press Not Now if you want to be alerted again the next time you start Qcheck. If you press No, Qcheck will not alert you of future updates, and you must then install the next update using a new disk or download it from the Web.

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Uninstalling Qcheck

To uninstall Qcheck from your computer, use the Add/Remove Programs feature of the Windows Control Panel:

  1. From the Start menu, select Settings, then Control Panel.
  2. Double-click on the Add/Remove Programs icon.
  3. Select the NetIQ Qcheck entry to remove Qcheck and its associated files.
  4. Select the NetIQ Endpoint entry to remove the endpoint.

If you cannot remove Qcheck using Add/Remove Programs, use Windows Explorer to navigate to the directories where you installed Qcheck and the endpoint and delete all subdirectories, files, and DLLs. You should also remove Qcheck's entry from the registry. Do the following:

  1. At a command prompt, enter regedit. The registry opens.
  2. Go to HKEY_LOCAL_MACHINE
    \SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL.
  3. Find the Qcheck folder. Highlight the folder and press the Delete key.

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