{"id":5846,"date":"2022-05-24T14:51:50","date_gmt":"2022-05-24T14:51:50","guid":{"rendered":"https:\/\/www.practicallynetworked.com\/?p=5846"},"modified":"2022-05-24T14:52:14","modified_gmt":"2022-05-24T14:52:14","slug":"amazon-echo-not-connecting-to-wifi","status":"publish","type":"post","link":"https:\/\/www.practicallynetworked.com\/amazon-echo-not-connecting-to-wifi\/","title":{"rendered":"Amazon Echo Not Connecting to Wifi (Reasons and Fixes)"},"content":{"rendered":"\n<p>An Amazon Echo is a voice-activated speaker that responds to questions and commands. It can be used to control smart devices in your home, play music, make calls, and more.<\/p>\n\n\n\n<p>I got my first Amazon Echo in 2014, and over the years I have upgraded to the latest models and bought more devices that have \u201cAlexa\u201d built such as\u00a0<a href=\"https:\/\/www.practicallynetworked.com\/fire-stick-wont-connect-to-wifi\/\">Fire TV<\/a>, Echo Show and Echo Flex.<\/p>\n\n\n\n<p>It\u2019s been one of my favorite devices, and I think it\u2019s definitely worth the price.<\/p>\n\n\n\n<p>Sadly over the years I have had a few issues when my Alexa devices have not connected to WiFi, below are some of the tricks and tips I have learned to help fix these issues.<\/p>\n\n\n\n<p><strong>To fix your unresponsive Alexa device, check your power connections, check that your WiFi is working, check that the Alexa device is not located too far from the router and finally try rebooting your Alexa device.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Fix Amazon Echo Won&#8217;t Connect to WiFi<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">1. Inspect Your Amazon Echo Setup<\/h2>\n\n\n\n<p>The first thing you should do if your Amazon Echo won\u2019t connect to WiFi is to check your setup. Make sure that the Echo is plugged into a power outlet and is receiving power.<\/p>\n\n\n\n<p>Make sure that all of the cords are plugged into their corresponding ports, and ensure that none of them are loose or damaged. If any cables appear to be frayed or broken, it may be a good idea to replace them.<\/p>\n\n\n\n<p>If your power cord is plugged into an electrical outlet, check to make sure that the outlet is working properly. You can do this by plugging in another device, such as a lamp, to see if it turns on. If the outlet is not working, you may need to reset the circuit breaker or contact an electrician.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Place The Echo Device Closer to The Router<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"225\" src=\"https:\/\/www.practicallynetworked.com\/wp-content\/uploads\/2022\/05\/router-placement-2138830.jpeg\" alt=\"router-placement-2138830\" class=\"wp-image-5668\"\/><\/figure>\n\n\n\n<p>If you are having difficulties connecting your Amazon Echo device to your home Wifi, it may help to move the gadget closer to your router. Amazon advise that the best location for an Alexa device is within 30 feet (10 metres) of a wireless router or modem.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Check for WiFi interference<\/h3>\n\n\n\n<p>There are some devices that can interfere with your home Wifi signal and cause problems for your Echo device. These include baby monitors, microwave ovens, cordless phones, and televisions. If you have any of these devices in the same room as your Echo, try moving them to see if that improves the situation.<\/p>\n\n\n\n<p>For example we have an Echo in our kitchen to run some automations and to listen to music, we kept having problems as it was next to the microwave oven so we moved the Echo a few feet further down the counter.<\/p>\n\n\n\n<p>You should also check to see if there are any thick walls or metal objects between your Echo and the router. These can also interfere with the Wifi signal and cause problems for your Alexa device.<\/p>\n\n\n\n<p>There are several adapters available on the market which make it possible to connect your Echo to an Ethernet cable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Restart Your Amazon Echo<\/h2>\n\n\n\n<p>If there are no loose wires and the Echo is not being blocked from receiving a signal then the next step is if your Amazon Echo won\u2019t connect to WiFi, you should try restarting the device.<\/p>\n\n\n\n<p>To restart your Echo, simply unplug the device from the power outlet and then plug it back in. Once the device has restarted, you should be able to use it as normal.<\/p>\n\n\n\n<p>If you\u2019re still having trouble connecting to WiFi after restarting your Echo, move on to the next step.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Check Your Internet Connection and WiFi Signal<\/h2>\n\n\n\n<p>If your Amazon Echo won\u2019t connect to WiFi, the next thing you should do is check your internet connection.<\/p>\n\n\n\n<p>Start by making sure that all of the cables connected to your router are secure, especially the cable in the internet or&nbsp;<a href=\"https:\/\/www.practicallynetworked.com\/lan-vs-wan-ports-whats-the-difference\/\">WAN Port<\/a>.<\/p>\n\n\n\n<p>Then, open a web browser on another device and try loading a website. If the website doesn\u2019t load, you may have an issue with your internet service.<\/p>\n\n\n\n<p>If the website loads on your laptop or phone but you\u2019re still having trouble connecting your Echo to WiFi, then you know the problem lies with your Echo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to Restart Your Modem or Router<\/h3>\n\n\n\n<p>Modems and&nbsp;<a href=\"https:\/\/www.practicallynetworked.com\/wireless-connection-issues\/\">routers sometimes need to<\/a>&nbsp;be reset for them to work properly.<\/p>\n\n\n\n<p>To do this:<\/p>\n\n\n\n<ul><li>Find the power button on your modem or router and turn it off for about 30 seconds.<\/li><li>After 30 seconds turn your modem or router back on.<\/li><li>Once the modem or router has restarted, try connecting your Amazon Echo to WiFi again.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Forget Your WiFi Network and then Reestablish a Connection<\/h3>\n\n\n\n<p>If you\u2019re still having trouble connecting to WiFi, you can try forgetting your network and then reestablishing a connection.<\/p>\n\n\n\n<p><strong>Tip:<\/strong>&nbsp;Network name may be referred to as&nbsp;<strong>SSID<\/strong>; your password as&nbsp;<strong>passphrase<\/strong>&nbsp;or&nbsp;<strong>key<\/strong>.<\/p>\n\n\n\n<p>To do this:<\/p>\n\n\n\n<ul><li>Settings &gt; Network<\/li><li>Select the WiFi network that you want to forget<\/li><li>Press the Menu button on your remote control and select Forget Network<\/li><li>Once you\u2019ve forgotten the network, try connecting again.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Re-enter the Password when Connecting to WiFi<\/h2>\n\n\n\n<p>If you\u2019re still having trouble connecting your Amazon Echo to WiFi, the next step is to check that you\u2019re entering the correct password for your network.<\/p>\n\n\n\n<p>To do this:<\/p>\n\n\n\n<ul><li>Settings &gt; Network<\/li><li>Select the WiFi network that you want to connect to<\/li><li>Enter the password for your WiFi network when prompted<\/li><\/ul>\n\n\n\n<p>Make sure that you are entering the password correctly.<\/p>\n\n\n\n<p>Passwords are case-sensitive.<\/p>\n\n\n\n<p>Ask any other members of your household if they may have changed any settings on the router.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Check Compatibility Issues with Your WiFi Router<\/h2>\n\n\n\n<p>If your Amazon Echo won\u2019t connect to WiFi, it\u2019s also possible that there may be a compatibility issue with your router.<\/p>\n\n\n\n<p>Echo devices can connect to WPA1-PSK encrypted, WEP, WPA-PSK, open networks, and hidden networks.<\/p>\n\n\n\n<p>Most also support N, B, and G routers on 2.4 GHz and AC, A, and N routers on 5 GHz.<\/p>\n\n\n\n<p>If you\u2019re unsure whether your router is compatible with the Echo, check the list of compatible devices on Amazon\u2019s website.<\/p>\n\n\n\n<p>You can also try connecting to a different WiFi network to see if that solves the problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Check Router Firmware<\/h2>\n\n\n\n<p>If you\u2019re still having trouble connecting your Amazon Echo to WiFi, the next step is to update the firmware on your router.<\/p>\n\n\n\n<p>To do this:<\/p>\n\n\n\n<ul><li>Log into your router\u2019s settings page<\/li><li>Find the firmware update page and follow the instructions to update your router\u2019s firmware<\/li><li>Once the firmware has been updated, try connecting your Amazon Echo to WiFi again.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Update the firmware of your Alexa device<\/h3>\n\n\n\n<p>Firmware updates are released regularly for Amazon Echo devices, and these can sometimes help to fix connection issues.<\/p>\n\n\n\n<p>To check if there is a firmware update available for your Echo device, open the Alexa app on your phone and go to&nbsp;<strong>Settings &gt; Device Settings<\/strong>. If an update is available, you\u2019ll see a notification here.<\/p>\n\n\n\n<p>To install the update, simply follow the prompts on the screen. Once the update has been installed, you should notice an improvement in your Echo\u2019s performance.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Factory Reset Your Amazon Echo<\/h2>\n\n\n\n<p>If you\u2019ve tried all of the steps above and you\u2019re still having trouble connecting your Amazon Echo to WiFi, the next and final step is to factory reset your device.<\/p>\n\n\n\n<p><strong>Warning:<\/strong>&nbsp;<em>This will erase all of the data on your Echo Device!<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.practicallynetworked.com\/wp-content\/uploads\/2022\/05\/reset-echo-5986785-1024x576.jpeg\" alt=\"reset-echo-5986785\" class=\"wp-image-5666\"\/><\/figure>\n\n\n\n<p>If you\u2019re still having difficulties, you may need to factory reset your Echo device. This will delete all of your settings and data, so be sure you\u2019ve tried everything else first.<\/p>\n\n\n\n<p>To factory reset your Echo, go to Settings &gt; Device Settings &gt; Reset Device. From there, follow the prompts on the screen to reset your device.<\/p>\n\n\n\n<p>Once your Amazon Echo has been reset, you can set it up again and try connecting to WiFi.<\/p>\n\n\n\n<p>If you\u2019ve tried all of these steps and your Amazon Echo still won\u2019t connect to WiFi, then it\u2019s time to&nbsp;<a href=\"https:\/\/www.amazon.com\/gp\/help\/customer\/display.html?nodeId=508510\" target=\"_blank\" rel=\"noreferrer noopener\">contact customer service<\/a>.<\/p>\n\n\n\n<p>We hope this article helped you solve the problem.<\/p>\n\n\n\n<p>Thanks for reading!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<ul><li>If any of the&nbsp;<strong>cables aren\u2019t properly connected<\/strong>, your Amazon Echo may not function as intended.<\/li><li>If your&nbsp;<strong>Wifi isn\u2019t working<\/strong>, there are a few reasons why. A sluggish internet connection might affect the performance of your Alexa device. If this is the case, your Alexa device won\u2019t connect or respond.<\/li><li>If your&nbsp;<strong>Echo device isn\u2019t connected to your router<\/strong>, Alexa won\u2019t respond. You may need to move your Echo closer to your router or upgrade your router.<\/li><li>If you\u2019ve connected your Amazon Echo device to your network with an&nbsp;<strong>incorrect WiFi password<\/strong>, it won\u2019t work. So double-check that the gadget is connected to the WiFi with the correct password.<\/li><li>There are specific wireless gadgets, such as keyboards or headphones, that may produce a&nbsp;<strong>signal interference<\/strong>. Baby monitors, microwave ovens, televisions, and thick walls can all disrupt or block your Wifi signal. If your Wifi signal is disrupted, your Alexa gadget will not respond automatically.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>An Amazon Echo is a voice-activated speaker that responds to questions and commands. It can be used to control smart devices in your home, play music, make calls, and more. I got my first Amazon Echo in 2014, and over the years I have upgraded to the latest models and bought more devices that have \u201cAlexa\u201d built such as\u00a0Fire TV, Echo Show and Echo Flex. It\u2019s been one of my favorite devices, and I think it\u2019s definitely worth the price. Sadly over the years I have had a few issues when my Alexa devices have not connected to WiFi, below <\/p>\n","protected":false},"author":2,"featured_media":5847,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21],"tags":[],"_links":{"self":[{"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/posts\/5846"}],"collection":[{"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/comments?post=5846"}],"version-history":[{"count":3,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/posts\/5846\/revisions"}],"predecessor-version":[{"id":5850,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/posts\/5846\/revisions\/5850"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/media\/5847"}],"wp:attachment":[{"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/media?parent=5846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/categories?post=5846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.practicallynetworked.com\/wp-json\/wp\/v2\/tags?post=5846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}